The General Directorate of Residency and Foreigners Affairs in the United Arab Emirates announced the official working hours during the Eid al-Fitr holiday, as the Dubai Residency announced that the holiday will begin starting from the day of Ithmaam, corresponding to April 8, 2024, and work will officially resume starting on April 15, 2024.
The General Directorate of Residency and Foreigners Affairs in Dubai explained that work continues around the clock at the Customer Happiness Center at Dubai International Airport Services Building No. 3.
The administration confirmed that the customer happiness center in Al Aweer will operate throughout the holiday from six in the morning until ten. Customers can also communicate regarding inquiries related to the administration’s transactions through the “Amer” call center on 8005111, which operates around the clock.
As they receive customer requests and transactions, the Dubai Residency has instructed all customers to use smart applications through Dubai Now and its smart application and website (gdrfad.gov.ae) (GDFRA DXB). This is done with the intention of maintaining their position as the industry leader in providing the most effective practices and the highest standards of sustainable services.
It was observed that its digital services serve as conduits for communication and the completion of transactions in a seamless way, hence reducing the amount of time and effort required.
This was acknowledged throughout both workdays and holidays. As an additional point of interest, the continuation of work during the Eid al-Fitr vacation is in accordance with the management's aim to give the highest possible degree of flexibility and comfort in order to satisfy its clients by delivering full digital services around the clock.
On the occasion of Eid al-Fitr, the General Directorate of Residency and Foreigners Affairs in Dubai extended its most heartfelt congratulations and blessings to the leadership and people of the United Arab Emirates (UAE), as well as to all residents of its land, visitors, and the nations of the Arab and Islamic world. They also prayed to God Almighty to restore health and wellness to all individuals.
